Terms and Conditions

01 Introduction

Welcome to Proklinika ("we," "us," "our," or the "Application"). These Terms and Conditions ("Terms") govern your access to and use of our mobile application and related services ("Services"). By downloading, installing, or using the Application, you agree to these Terms and our Privacy Policy. If you do not agree, please stop using the Application immediately.

02 Purpose of the Application

Proklinika is a healthcare application designed to provide general health information, tools for tracking personal health data, and access to certain resources or professionals. The Application does not replace professional medical advice, diagnosis, or treatment. Always consult a licensed healthcare professional with any health questions or concerns.

03 Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Application. By using it, you represent and warrant that you meet this requirement.

04 No Medical Advice

• No doctor-patient relationship: Use of the Application does not create a doctor-patient relationship.
• For information only: Information provided through the Application is for informational purposes only and must not be treated as medical advice.
• Consult a professional: Always seek advice from a qualified healthcare professional about any health matter.

05 User Responsibilities

• Account information: You agree to provide accurate, up-to-date information when creating an account and are responsible for keeping your credentials secure.
• Appropriate use: You agree not to use the Application for any unlawful, fraudulent, or harmful purpose.
• Compliance with laws: You agree to comply with all applicable laws and regulations.

06 Intellectual Property

All intellectual property rights in the Application and its content, including text, graphics, logos, and software, are owned by or licensed to us. You may not copy, distribute, modify, or create derivative works without our express permission.

07 Privacy

The collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Application, you agree to the collection, use, and sharing of your personal information as described in our Privacy Policy.

08 Disclaimers

• No warranties: The Application is provided "as is" and "as available." We make no express or implied warranties regarding its reliability, accuracy, or suitability.
• Limitation of liability: To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Application.

09 Indemnification

You agree to indemnify and hold us harmless from claims, damages, or liabilities arising from your use of the Application, your breach of these Terms, or your violation of a third party's rights.

10 Changes to These Terms

We may change these Terms at any time. Changes take effect when published. Your continued use of the Application after changes are published means you accept the revised Terms.

11 Governing Law and Disputes

These Terms are governed by and interpreted in accordance with the laws of Kosovo. Disputes will be resolved through binding arbitration or by the courts located in Kosovo, unless applicable law requires otherwise.

12 Termination

We reserve the right to suspend or terminate your access to the Application at any time, without notice and for any reason, including a breach of these Terms.

13 Contact Information

If you have questions about these Terms or the Application, please contact us at +38349871656.