Frequently asked questions
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01Is Proklinika suitable for small clinics?Absolutely. Our Basic plan is designed specifically for small clinics and private practices, with a simple setup and all the core tools you need to manage patients and appointments from day one.
Absolutely. Our Basic plan is designed specifically for small clinics and private practices, with a simple setup and all the core tools you need to manage patients and appointments from day one.
02How is patient data protected in Proklinika?Security is our priority. All data is encrypted at rest and in transit and stored on secure servers. We are fully GDPR compliant and provide built-in tools for managing patient consent, deletion requests and access audit trails.
Security is our priority. All data is encrypted at rest and in transit and stored on secure servers. We are fully GDPR compliant and provide built-in tools for managing patient consent, deletion requests and access audit trails.
03Is a free trial available?Yes, we offer a 14-day free trial of the Professional plan with no credit card required. Contact our team and we'll get you started right away.
Yes, we offer a 14-day free trial of the Professional plan with no credit card required. Contact our team and we'll get you started right away.
04Can I export hospital data to Excel & PDF?Absolutely. You can export patient lists, visits, appointments and analytics directly to Excel or PDF. Large exports process in the background and send you a notification when complete.
Absolutely. You can export patient lists, visits, appointments and analytics directly to Excel or PDF. Large exports process in the background and send you a notification when complete.
05What technical support is included in each plan?Basic and Professional plans include email support with responses within 24 hours. The Enterprise plan includes priority 24/7 support with a dedicated account manager.
Basic and Professional plans include email support with responses within 24 hours. The Enterprise plan includes priority 24/7 support with a dedicated account manager.
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